Posted tagged ‘American airlines’

Do airlines even read their own rules before they post them?

March 3, 2009

Okay, usually this blog is geared towards political and sports jokes. But sometimes the airlines just make it too easy.

And we all know that a lot of airline fare rules don’t make sense.

But some of them don’t make sense more than others.

While American Airlines is far from the only culprit, witness their current rules display for a one-way fare from San Jose, California to Orange County, California:

CANCELLATIONS

TICKET IS NON-REFUNDABLE

NOTE- TICKET HAS NO VALUE UNLESS PASSENGER CANCELS TICKETED FLIGHT RESERVATIONS PRIOR TO TICKETED DEPARTURE TIME.

CHANGES

CHARGE USD 150.00 FOR REISSUE.

Then there is a bunch of airline-speak about the ticket having value towards a future ticket for up to a year, although the change fee still applies. And that changes to a higher fare mean the fare difference plus the change fee.

All fine, except, the fare is $99 one way.

So let’s see, if you remember to cancel or change the ticket if you aren’t taking the flight, you can pay a $150.00 penalty plus the fare difference on a $99 ticket. But if you no-show the flight you lose the whole $99.

Glad they let us know.